Over the years, we've experienced events
of all sizes and purposes. What we
have found is that, in order for an
event to be enjoyable and successful,
the following points are key:
- Have reasonable expectations.
- Understand and make sure your client
understands that this is rental
equipment, not brand new equipment.
- If you have an especially picky
client, make sure your rental company is
informed and order appropriate items.
- Place your orders early.
- Last minute orders lead to mistakes
- Waiting can potentially mean not
receiving what you have promised your
- Provide all necessary and pertinent
information to your rental company like:
- when, where, and how equipment needs
to be delivered and picked up
- onsite contact name and phone number,
cell phone, pager number
- directions and/or map.
- Be sure to know how to operate
equipment PRIOR to your event.
- This applies specifically to
mechanical and electrical equipment.
- Plan for flexibility.
- Request open delivery times.
- Be prepared for the unexpected.
- Read all contract agreements before
signing. Avoid surprise service charges
- set up or tear down charges
- extra delivery charges
- cleaning charges
- missing and/or damaged equipment
- Check IN and OUT your order.
- Rental companies are not perfect.
- Give your rental company the
opportunity to correct a mistake.
- Account for all equipment after your
- Adequately supervise the treatment of
- Re-package equipment as you received
- Inferior quality is often a reflection
of indifference on site.
- Avoid additional fees (labor,
replacement costs, etc).
- The better you take care of the
equipment the nicer it will be for the
- Use ALL of the services of your
- site inspections
- brainstorming and Party CAD designs
- inform your rental company of your
- Give feedback.
- Your rental company appreciates your
comments, compliments, AND criticisms.
- Help your rental company become a
better supplier FOR YOU!